Justin Agudah

justinagudah01@gmail.com | Round Rock, TX

linkedin.com/in/jagudah | github.com/jagudah

I’m a software engineer with over 2 years of experience developing and optimizing backend systems, now transitioning into a Cloud/Solutions role. I’m AWS Certified (Solutions Architect – Associate) and currently expanding my expertise in Terraform, Docker, and CI/CD automation to build scalable, reliable, and secure cloud environments. My goal is to bridge the gap between software development and cloud operations through Infrastructure as Code, continuous delivery, and intelligent automation.

Work Experience

Dell Technologies - Software Engineer 2

Round Rock, Texas | Feb 2025 - current

Developed and maintained two enterprise-grade applications on the ServiceNow platform using JavaScript, Glide APIs, and ServiceNow Studio, supporting 500+ internal users.
Automated business workflows through custom catalog items, client/server scripts, and Flow Designer flows, improving ticket resolution time by 13%.
Built and optimized REST API integrations with external systems to streamline data exchange and cut execution times by 21%.

Dell Technologies - Software Engineer

Round Rock, Texas | Aug 2023 - Feb 2025

Engineered Airflow DAG pipelines in Python for task scheduling and data caching from multiple API endpoints using Redis, reducing execution time by 80%.
Developed an interactive AG Grid visualization with React and JavaScript that allowed users to compare key metrics, increasing user engagement by 16%.
Participated in Agile sprints as a team member, provided project status updates through Jira and daily standups, enhancing communication among 2 cross-functional teams and reducing project delays by 15%.

Skills

Languages: Python, JavaScript
Frameworks/Libraries: FastAPI, React, Node.js
Databases: MySQL, PostgreSQL, MongoDB, Redis
Cloud & DevOps: AWS (EC2, S3, IAM, VPC), Apache Airflow
Tools: Git, ServiceNow, Jira
Practices: Agile, Unit Testing, Software Architecture, Solutions Architecture

Certifications

Google Project Management Professional (Issued Jan 2026)
AWS Certified Solutions Architect - Associate (Issued Oct 2025)
AWS Certified Cloud Practitioner (Issued Oct 2024)

Education

University of Missouri - Bachelor of Science in Computer Science and Information Technology

August 2019 - May 2023 | Columbia, Missouri

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